Hotel Policy

• Check-In and Check-Out
• Check-in: From 2:00 PM.
• Check-out: By 11:00 AM.

Reservations

• A valid credit card or deposit is required to confirm a booking.
• Guests must present a valid ID or passport upon check-in.

Payment

• Full payment is required upon check-in unless otherwise agreed.
• Accepted payment methods include cash, major credit cards, and mobile payment platforms.

 

Adults Only Policy

• The property is strictly for adults aged 12 years and above.

Pets

• Pets are not allowed on the property.

Smoking Policy

• Smoking is only permitted in designated outdoor areas.
• Smoking inside the rooms will result in a cleaning fee.

Guest Responsibility

• Guests are responsible for any damage to property or loss of items provided during their stay.
• Quiet Hours
• Quiet hours are from 10:00 PM to 7:00 AM to ensure the comfort of all guests.

• Free cancellation up to 7 days before the check-in date.
• Cancellations made less than 7 days before arrival will incur a charge of 50% of the booking amount.
• No-shows or cancellations on the day of arrival will be charged 100% of the booking amount.

• Full payment is required at the time of booking.
• No refund will be issued for cancellations, changes, or no-shows.

• For bookings of 5 or more rooms, a 50% deposit is required to confirm the reservation.
• Free cancellation is available up to 14 days before the check-in date.
• Cancellations made less than 14 days before arrival will forfeit the deposit.

• In unforeseen circumstances (e.g., natural disasters or pandemics), the property reserves the right to modify the cancellation policy at its discretion.